Wednesday 11th July 2018

Scheduled downtime on July 17, scheduled 6 months ago

In order to be able to further improve the performance of our systems, as well as to enhance the security and privacy of your precious data, 5apps will be moving to a new infrastructure provider in the afternoon of Tuesday, July 17, from roughly 12:00 to 15:00 GMT/UTC (14:00 CEST / 5am PDT, check this handy tool for any other timezone).

Here's the expected impact on our services:

Deploy

We will be putting the 5apps.com Web UI in maintenance mode for a planned maximum of 3 hours. There will be no downtime for hosted apps.

If you are using a custom domain, and it is routed to 5apps Deploy using a DNS A record with our current IP address, you will receive an email containing the new IP address sometime soon. However, we will be routing all traffic to the old IP to the new datacenter for a while, so you do not have to sweat anything. Just follow the instructions in the email at a time of your choosing.

Storage

The 5apps Storage Web UI will be put in maintenance mode for a maximum of 3 hours. This means you will not be able to authorize new apps, or revoke authorizations during that time. Your storage account itself will be put into read-only mode for a short amount of time within the maintenance window, so you can still read data, but not write any new data to it. Most remoteStorage-enabled apps will just keep working normally, and sync any data you changed during the window as soon as the account is writable again. Some apps will show an offline indicator/status.

Managed Storage

Storage accounts will behave exactly as outlined above. Creating and deleting tokens will be possible under a new subdomain/URL, when 5apps.com is put into maintenance mode. You will be contacted by our team, who will also answer any questions you might have, and help in any way they can.